Centre Administrator
Help run the logistics of our summer camps.
All Camp Locations
Role Overview
The Administrators are responsible for supervising and coordinating various aspects of school operations, including student affairs, facility management, and staff coordination, to maintain a well-functioning and efficient summer school environment. They also oversee communication and office management at the centre. They report to the Centre Manager and ensure all phone and email communication is handled appropriately.
(divided/ shared by 2 Administrators per venue):
To work closely with the Centre Manager to ensure that the venue’s administration is efficient and be in daily contact with Head Office.
To be the first point of contact for students and staff and to work closely with the Centre Manager, Medical Staff, House Parents and Welfare Manager to ensure the welfare of all children and staff. Any concerns should be reported to the Centre Manager/Welfare Manager immediately.
Manage all points of contact in the venue office (phone, post, and email) and deal politely and efficiently with parents and agents. The Centre Office must be staffed at all times during the day.
Oversee the room allocation of students, ensuring that the student requests and Company’s guidelines are adhered to.
To use the information provided by Head Office to create sports/music/EFL/ bed registers and liaise with Head Coaches/Head of Music/ DoS / House Parents to handle any requests for changes.
To manage all finances relating to the venue, including student pocket money and petty cash. This includes maintaining accurate records of transactions between the Company and its staff or students and ad hoc purchases as authorised by the Centre Manager.
To manage student check-in and check-out, including meeting parents and being responsible for collecting passports, travel documents, and pocket money and keeping these safe for the duration of the student’s holiday (in camp Safe).
To ensure that all Company records (e.g., incident and accident reports, complaints log, fire drill reports, etc.) are kept up to date at all times.
To manage all equipment, restocking and organising repairs where necessary, and signing Company property in/out to staff (e.g. keys/walkie-talkies).
To manage student feedback (completion and analysis of feedback questionnaires).
To oversee and coordinate excursions, including organising student groups (and pocket money), managing other staff, organising with the venue (booking tickets) and ensuring transport is booked.
To be the main point of contact for Group Leaders and to assist them with their group’s stay.
To oversee that end-of-week sport/music/ EFL reports and certificates are completed and compiled for all students.
About you
We look for Team Members who are: (Personal Specification & qualifications)
Highly organised with a good eye for detail and excellent time management skills
Flexible and adaptable approach to working hours
Able to deal well with pressure
Enthusiastic, friendly and to be able to respond sensitively to any pastoral matters
Excellent written and verbal communication skills
Good knowledge of MS Office, especially Excel, database experience (training experience) and sound knowledge of Google Drive are desirable
Professionalism: being of smart appearance appropriate to the role and using appropriate language
Desired: Have prior experience leading, organising and working with young students.
Ways we support our admins:
Paid, job-specific training prior to student arrival (induction programme)
Support on student-arrival day (day 1 - we will be there to help you!)
Fully paid Enhanced DBS check
CPD and appraisals
Wellbeing initiative - 24/7 Welfare and Medical support
All meals and accommodation included
Continual support for all staff from the Head Office Team, both on-site and via phone/email
Safeguarding and prevent training
Supportive team working environment
To Apply
(divided/ shared by 2 Administrators per venue):
To work closely with the Centre Manager to ensure that the venue’s administration is efficient and be in daily contact with Head Office.
To be the first point of contact for students and staff and to work closely with the Centre Manager, Medical Staff, House Parents and Welfare Manager to ensure the welfare of all children and staff. Any concerns should be reported to the Centre Manager/Welfare Manager immediately.
Manage all points of contact in the venue office (phone, post, and email) and deal politely and efficiently with parents and agents. The Centre Office must be staffed at all times during the day.
Oversee the room allocation of students, ensuring that the student requests and Company’s guidelines are adhered to.
To use the information provided by Head Office to create sports/music/EFL/ bed registers and liaise with Head Coaches/Head of Music/ DoS / House Parents to handle any requests for changes.
To manage all finances relating to the venue, including student pocket money and petty cash. This includes maintaining accurate records of transactions between the Company and its staff or students and ad hoc purchases as authorised by the Centre Manager.
To manage student check-in and check-out, including meeting parents and being responsible for collecting passports, travel documents, and pocket money and keeping these safe for the duration of the student’s holiday (in camp Safe).
To ensure that all Company records (e.g., incident and accident reports, complaints log, fire drill reports, etc.) are kept up to date at all times.
To manage all equipment, restocking and organising repairs where necessary, and signing Company property in/out to staff (e.g. keys/walkie-talkies).
To manage student feedback (completion and analysis of feedback questionnaires).
To oversee and coordinate excursions, including organising student groups (and pocket money), managing other staff, organising with the venue (booking tickets) and ensuring transport is booked.
To be the main point of contact for Group Leaders and to assist them with their group’s stay.
To oversee that end-of-week sport/music/ EFL reports and certificates are completed and compiled for all students.
